Help
Frequently Asked Questions
Finder menu, folder access, Archydes Pro, passwords and how to contact us.
How do I turn on the Finder menu?
With the Finder menu, extracting, checking, converting and compressing are right at hand with right-click › Archydes. macOS only turns it on with your consent.
- The first time you open Archydes, it offers to open System Settings. Later, you can do this from Archydes › Settings… with the Turn On in System Settings… button.
- In System Settings, go to General › Login Items & Extensions and, under Finder extensions, turn on the switch for Archydes.
Archydes’ settings show under Finder menu whether the menu is on.
Archydes asks for access to a folder. Why?
Archydes runs in the macOS sandbox and may only read and write folders you allow. This is needed, for example, to extract directly next to the archive from the Finder menu or to read all parts of a multi-part archive.
You’re asked once per folder. If you allow access to a folder above it, such as your home folder, the access covers everything in it. Settings shows all allowed folders, and you can revoke access with Reset Access.
What’s free, and what’s part of Archydes Pro?
| Free | Archydes Pro |
|---|---|
| Open and search archives | Create and edit archives |
| Quick Look and extracting | Full-text search in the contents |
| Passwords and multi-part archives | Smart Compress and Clean Share |
| All safety warnings | Checking signatures and integrity |
| The other commands in the Finder menu |
Archydes Pro is a one-time purchase, not a subscription. Learn more in Archydes Pro.
I bought Archydes Pro, but it’s locked on another Mac
From the App Store: Open Archydes › Settings… and choose Restore Purchases, using the same Apple Account you bought it with. With Family Sharing, the purchase also covers your family.
From the website: Enter your name, email address and license key exactly as they appear in your purchase email, or click the link in the email; see Enter the license key. Lost your key? Write to us from the email address you used to buy it.
Can Archydes create RAR archives?
No, it can only open and extract them. Only RARLAB’s software may create RAR archives. For creating archives, Archydes offers ZIP, 7z and tar.
I forgot an archive’s password
An encrypted archive can’t be opened without its password, not even by us. Archydes doesn’t store passwords.
Which version of macOS do I need?
macOS 15 or later, on Macs with Apple silicon and with Intel processors.
How do I get a refund?
From the App Store: at reportaproblem.apple.com. Apple decides on the refund.
From the website: within 14 days, no reason needed. A short email with your order number to support@solit.com.do is all it takes.
Contact
Write to us at support@solit.com.do. We usually reply within 2 business days, in German, English or Spanish.